Order Processing:
All orders are processed within 1 to 3 business days after receiving your order confirmation email. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping Rates and Estimates:
- Free Shipping: We offer free standard shipping on all orders within the United States.
- Standard Shipping: Orders typically arrive within 5 to 8 business days.
Shipment Confirmation and Order Tracking:
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within 24-48 hours.
Shipping to P.O. Boxes:
We can ship to P.O. boxes within the United States. However, customers should be aware that shipments to P.O. boxes may extend the delivery time.
Damaged or Lost Packages:
- ZyllaMart is not liable for any products damaged or lost during shipping. If your order arrives damaged, please get in touch with the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim. We are happy to assist with the information needed for the claims process.
International Shipping:
At this time, ZyllaMart only ships within the United States and does not offer international shipping.
Returns Policy:
If you need to return a product, please refer to our Return Policy available on our website for detailed instructions on how to return your product.
Contact Us:
If you have any questions about the shipping and delivery of your order, please contact us at:
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- Email: support@zyllamart.shop
- Phone: +1 (518)818-3889